Managing a Decedent’s Digital Accounts

Picture this: You have just completed, with the help of your trusty attorney, the final draft of your Last Will & Testament. It is now ready for your signature and you can finally breathe again with assurance that your loved ones and estate are protected once you pass. 

On the way home from your attorney’s office, you check the news on your iPhone. Suddenly- an article pops up: What Happens to your [insert social media platform account] When You Die? Which then prompts you to type into Google, “how do you amend a Will?”

Fortunately, most social media sites have established certain safeguards addressing management of the decedent’s content. For example, Facebook and Instagram allow for accounts to become memorialized. Upon a personal representative providing Facebook with an obituary or news article of the individual’s passing, that account will transform into a place where family and friends can “virtually” gather by sharing memories and photographs. On Instagram, the word “Remembering” will be seen on the profile and the account will no longer be able to host new pictures, comments, or followers.  

If an immediate family member is uncomfortable with having a Facebook or Instagram account memorialized, they can request that the account be removed. However, proof would need to be provided of the birth certificate and death certificate, along with documentation of that person being the representative for that deceased person. Regarding account removal, Twitter follows a similar policy and requires a privacy form.  Not only will Twitter remove an account if requested, but family members and representatives can also request that specific images or videos of the deceased person be removed.

While social media sites have updated their policies to include protection of deceased members’ accounts, what happens when a family member or representative needs to access an email or an electronic financial account? Often, emails are used to pay bills, access accounts, or they might even contain precious family photos and sensitive information.  It is crucial that a representative of the decedent is appointed to access such accounts.

So, how do you go about including protection for your social media and other digital accounts in your will? 

Fortunately, almost every State (44 in total) has addressed this issue by enacting legislation that allows for management of a decedent’s digital assets, accounts, etc. There is slight variation among the states’ legislation. Several States allow a decedent’s personal representative, fiduciary, guardianship, conservatorship, executor, administrator or trustee to access and manage digital assets and electronic communications. Others designate a “digital asset custodian”, similar to fiduciaries, or grant executors access to email addresses, while one State merely has established provisions regarding account termination. 

In 2014, Delaware was the first state to enact the UFADAA, the Uniform Fiduciary Access to Digital Assets Act.  Delaware’s House Bill 345 gave executors/heirs control over a decedent’s digital devices or accounts.  While this Act established great protections in this novel field, there are still several factors, for which legislators need to consider enacting protections in estate planning. For example, what if an account held personal information that a decedent might not want someone else to see? What if the account contained confidential information, is there a liability concern?

In 2015, the RUFADAA, Revised Uniform Fiduciary Access to Digital Assets Act was published.  This second act, as a revision to the original UFADAA, addressed “federal privacy law concerns” that were not covered in the UFADAA.  41 states so far have enacted the RUFADAA, while Washington, D.C. and four other states have introduced legislation for the adaptation of RUFADAA.

The MFADAA, or Maryland Fiduciary Access to Digital Assets Act, took effect in 2016 and, amongst several other implementations, included changes to the Maryland Statutory Power of Attorney.  The revisions allow citizens of Maryland to assign an agent to have authority over:

1) “The content of any of my electronic communications;

2) Any catalog of electronic communications sent or received by me; and

3) Any other digital asset in which I have a right or interest.”

So, how does this work?

Although each social media platform generally has its own policies or settings regarding a decedent’s account, it’s wise to add that extra assurance and protection a will offers, and best of all, it’s relatively simple! 

One can choose to include such provisions in a Will with detailed clauses explicitly outlining the duties and powers of the Personal Representative, or by simply designating an agent to manage their digital content and accounts. For example, a clause for a bank or financial account could give a representative the power “to access, modify, delete, control, and transfer my digital financial accounts.”

Such provisions in estate planning have become rather common. It is typical for recently developed wills to include clauses appointing and granting personal representatives the authorization and instructions to locate and obtain decedents’ books of accounts, in order to manage them accordingly. As a result, financial advisors and estate attorneys now often urge people to keep a secure list of social media accounts, financial accounts, and any other digital accounts, so that it is easier to access, delete, of manage them later.

With so much of our personal information linked to our digital accounts, including such protections in our estate planning is imperative. Although it may seem daunting, their inclusion is relatively simple and paramount in providing safeguards in your estate. 


Funeral Consumers Alliance of Maryland and Environs

P.O. Box 34177

Bethesda, MD 20827

FCAME is a 501(c)(3) non-profit organization. Donations are tax-deductible to the extent of the law.